Merlin Guides

by: Merlin Guides

Merlin is an onboarding & training solution, which allows experts at a company to create guided step by step workflows.

Summary

Training employees is really hard.
Managers normally teach new hires in person over a day or week, use help centers or training videos to try to solve this.

But most people learn how to do their job from the person next to them or trial & error.
On average it takes 8 months to fully train a new employee and this costs companies with 100,000+ employees $62M on average

Merlin takes out the pain for new employees, trainers and employers leading to decreased ramp-up time (est. 30%) and increased productivity (est 15%).

It offers on demand, step by step in-app tutorials for companies processes, so employees learn as they do the task.

Merlin is a browser extension - no engineers required.
Anyone can record how to do a task (by doing it once) and then users are guided inside of the application in the same way when they need decreasing guide creation by 70%.
Works with all web applications (including internal ones).

Specifications

Software Category
Human Resources
Business Process
Training & e-Learning

Pricing Model
Subscription SaaS
Freemium

Country Coverage
England
Sweden
Ireland
France
Switzerland
Austria
Germany
Russia
Finland
Norway
Denmark
Language Coverage
English

Post Sales Support
Personalized Support (Phone)

Industry of Target Client
All - Cross Industry

Deployment
Web / Cloud
On premise
Operating System
Windows
Mac OS
Linux
Database
MySQL

Supported Ecosystem (s)
Google Apps
SalesForce - AppExchange

Company Details

Founding Year of Company
2016
Number of Employees
<10 employees
Annual Turnover
>1Mio USD
Number of Clients
>25 clients
Size of Target Client
More than 5000 employees
Sales Contacts
Charles Douglas-Osborn, Email: sales@merlinguides.com